Frequently Asked Questions

About Us

Who is steeluniversity?

steeluniversity is the education and training programme of World Steel Association (worldsteel). worldsteel is non-profit industry association with members in every major steel producing country. Members include steel producers, national and regional steel industry associations, and steel research institutes. Dr Edwin Basson is the Director General of worldsteel and Scott Chubbs is Director steeluniversity.

What type of training do you offer?

steeluniversity offers training centred on the needs of steel companies and those educational institutions with programmes that may lead students to careers in the steel industry. The training includes courses on steel manufacturing, ferrous metallurgy, steel applications, safety, sustainability, and the business of steel.

How is the training delivered?

Most training is delivered as online courses. The courses can include instruction, exercises, simulators, and games. steelManagement, the steel business strategy course, is delivered as a 4-day residential programme in Brussels, Belgium.

Do you provide training to steel companies?

Yes, steel companies and companies in the steel supply chain can license steeluniversity learning and commission custom training.

Pricing

Are the courses free?

From 1st July 2020 most learning on the steeluniversity website will have a licensing fee. The amount of the fee will vary by type of learning and will be clearly indicated on the course page.

Why are you charging to access learning?

steeluniversity operates on a not-for-profit basis with the goal of different revenue sources covering the expense of developing and delivering specialist training for the steel industry. User license fees to access courses forms one of the revenue sources that allows steeluniversity to remain economically sustainable.

Will there be free courses available?

Yes, each month a selection of learning will be made available for free and will be accessible for 30 days.

I am a teacher/student. Do you offer a discount for educational institutions and students?

Yes, steeluniversity does offer educational pricing to students enrolled in an educational institution and to faculty and staff of educational institutions at any level.

What is the educational pricing?

Educational pricing is 50% of the regularly license fee. Receive academic pricing when checking out. Use the promo code ‘academic’.

How do I qualify for educational pricing?

Educational pricing is available with group licensing for an educational institution or for individuals who create an account with an email address from their educational institution.

How long will I have access to the courses I buy?

Access to courses is valid for 90 days after purchase. Any certificates obtained will remain accessible in your account.

I bought a course and I changed my mind. Can I get a refund?

Yes, individuals may get a refund for a course within 30 days of purchase if they are not satisfied. Any certificates gained through the refunded course will be removed from the person’s account.

Access Learning

How do I buy a course?

You can license a course on the steeluniversity website and pay with a credit card or PayPal. For group purchases, it is also possible to arrange payment by invoice.

Can I download a course to install on our IT system?

steeluniversity courses are accessible from your IT system (e.g. learning management system) using our steelHub application. Find more information on the steelHub and contact us for a quote.

How can I access my learning?

Purchased courses are added to your account. Login to your account to access your courses.

How can I administer training for a group of learners?

There are two choices to administer a group of learners. For organisations without a learning management system (LMS), steeluniversity offers steelLMS. Learning can be added to steelLMS and the group administrator can add learners, assign training, and track progress. For organisations with an LMS, steeluniversity offers steehHub, whereby files are provided to the organisation to link to steeluniversity training from their LMS. Group administrators add, assign, and track using their familiar LMS interface.

Who will see my learning results?

If you take a course as an individual, only you will see your results. If you take a course that was assigned to you by your company or educational institution, administrators from your organisation may also see your results.

Certificates

Will I get a certificate?

You can obtain a certificate for those courses offering one by passing the course exam. The certificate will be added to your account.

How can I tell if my certificate is valid?

You can check the validity of a steeluniversity certificate on our website at https://steeluniversity.org/learn/certificate-validation/. Enter the number of the certificate to check the status.

How do I get my certificate?

Your certificates will be available in your account on the steeluniversity website. Login and go to ‘my account’ to find your certificates.

Can I get a printed certificate mailed to me?

We currently offer electronic certificates only for online courses. This is a decision to simplify the logistics of providing certificates. Certificates may be validated on the steeluniversity website and may be printed by you.

Can I get a certificate for completing a free course?

Yes, you can obtain a certificate for successful completion of a free course. The certification will remain in your account even after free access to the course has closed.

Can I add my certificate to my LinkedIn profile?

Yes. Once you obtain a certificate it will be added to your account. There will be a button to add the certificate to your LinkedIn profile.

steelChallenge

What is steelChallenge?

steeluniversity organises an annual steelChallenge inviting those who work in the steel industry and registered students to compete in an online competition to manufacture steel using our simulators.

When is steelChallenge?

The first round of steelChallenge, the Regional Championship, takes place on the last Wednesday in November. Winners of the regional competition are invited to compete in the World Championships scheduled for the following April. On the day of the Regional Championship, the competition will run for 24 hours from 12.00 UTC (noon) to 12.00 UTC the following day.

How do I compete in steelChallenge?

Registration opens on the steeluniversity website the first week of September. Register for steelChallenge, take the related courses, practice making steel in the simulators, and prepare for the Regional Championship.

Can I get help during steelChallenge?

We encourage participants to collaborate in preparation for steelChallenge, take the courses, practice, and ask questions. Participants should compete individually during the competition.

Can I have my ranking for steelChallenge?

Each steelChallenge attracts a few thousand participants who complete tens of thousands of simulator runs. We audit and verify the top results to be able to declare the official top 5 industry and top 5 students in each competition region. We do not audit and verify the other results (there’s too many to do in a timely manner), so we can offer an unofficial standing for the remaining participants.

Can I have the results of everyone in my company (or educational institution)?

We provide results of people in a company (or educational institution) to sponsors of steelChallenge. Sponsors make it possible for us to deliver steelChallenge to an enthusiastic audience and to offer prestigious prizes. To become a sponsor of the next steelChallenge, please contact us.

Careers

I’m interested in a career in the steel industry. How can I find a job?

We are investigating the possibility to add a careers section to the steeluniversity website to provide a hub for finding open positions in the steel industry. In the meantime, the careers section on individual company websites may be consulted.