Description
Estimated time: 4 hours
Language: English
Modality: Virtual.
Summary of the course
Total Quality Management is the essential Management approach that ensures that organizations meet and exceed customer expectations in respect of products and services. The First-ever TQM diagnosis for The Deming Grand Prize (DGP) challenge conducted by JUSE was carried out at Tata Steel in the year 2011, and eventually, Tata Steel became the first integrated steel company in the world to win the coveted DGP in 2012.
This course explains the Importance of daily management, the Relationship between daily management and policy management, PDCA and SDCA cycle that will help you develop your understanding of various aspects of TQM. The content covered in this module and the way it is delivered make it easier to understand, appreciate and inculcate ‘TQM’ in day-to-day life to improve productivity and efficiency.
Official Certificate from steeluniversity
Receive a digital certificate signed by steeluniversity and worldsteel directors with the institution’s logo to verify your achievement.
Increase job prospects
worldsteel represents over 160 steel producers, national and regional steel industry associations, and steel research institutes. With a certificate from steeluniversity / worldsteel you can improve your CV to work for the steel industry.
Course includes
- 6 Lessons
- Course certificate
- Digital
